Effective Date: May 30, 2025
At Writer Mats, we strive to offer high-quality guest posting and sponsored content services. To ensure clarity, transparency, and fairness in our transactions, we have outlined our Cancellation and Refund Policy below.
🔁 Cancellation Policy
- Before Content Submission:
- You may cancel your order and request a full refund before you have submitted your article or content assets (text, images, links).
- Please notify us immediately at contact@writermats.com with your payment details and reason for cancellation.
- After Content Submission but Before Review:
- Cancellations requested after content submission but before editorial review begins may be eligible for a partial refund, subject to a deduction of administrative/processing charges (usually 10–20%).
- Cancellations requested after content submission but before editorial review begins may be eligible for a partial refund, subject to a deduction of administrative/processing charges (usually 10–20%).
- After Editorial Review or Publication:
- Once your article enters the review or publication phase, no cancellations or refunds will be accepted.
💸 Refund Policy
- Non-Refundable Services:
- Guest post placements, sponsored posts, or link insertions that are already published are considered final and non-refundable.
- Customized or time-sensitive services are also non-refundable once delivered or accessed.
- Rejected Articles:
- If your submitted article is rejected due to policy violations (e.g., plagiarized, AI-generated, irrelevant niche, or misleading content), we reserve the right to refuse publication without a refund. However, we may provide you with the option to revise and resubmit.
- If your submitted article is rejected due to policy violations (e.g., plagiarized, AI-generated, irrelevant niche, or misleading content), we reserve the right to refuse publication without a refund. However, we may provide you with the option to revise and resubmit.
- Failed Transactions or Overpayments:
- In case of duplicate payments or transaction failures, we will initiate a refund within 5–7 business days upon receiving proof of transaction from your side.
⏱ Turnaround Time (TAT)
- We aim to review and publish accepted posts within 5–7 business days of receiving all required materials. If we fail to deliver within this timeframe without valid cause, a full or partial refund may be considered.
📧 How to Request a Refund
To request a cancellation or refund, please contact us with the following details:
- Full Name
- Transaction ID / Razorpay or Payment Reference
- Email used during transaction
- Reason for request
Email: contact@writermats.com
📌 Important Notes
- Refunds are processed via the original method of payment only.
- Razorpay or payment gateway fees (if applicable) are non-refundable.
- Disputes should be raised within 7 days of the transaction.
If you have any questions about our policy or need assistance, feel free to contact us at contact@writermats.com. Your satisfaction is important to us, and we are here to help!